Frequently Asked Questions
Frequently Asked Questions
I would like to do an refund of my items bought on your webshop?
Refund as gift certificate for immediate repurchase
Please email us at hello@lacworldwide.com.my for assistance and our Customer Service personnel will get back to you within 1 full working day for immediate refund for repurchase shall the request falls under non- working day.
Once approved, your refund will be processed and a coupon code in the form of e-gift certificate will be processed so that the amount reflects in your account wallet. The refunded value will be valid for 1 year from the date of refund.
Refund to payment method of choice.
Refund will be credited into your payment method of choice (mode of payment used for transaction) within 14 working days, depending on local bank requirement.
Once approved, refund will be credited into your payment method of choice (the bank that you used for payment) within 14 working days, depending on local bank requirement.
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