Frequently Asked Questions

1. After check out, tick “Use LAC$ & e-Gift Card”
2. Select the “e-Gift Card” tab
3. Enter your unique eGift Card number (refer to our email notification subject “E-Gift Card")
4. Click 'Proceed' to complete the checkout process

The screen shows "404" error / goes blank when making payment.

What are the payment options?

Returns & Refunds

I would like to do an refund of my items bought on your webshop?

How long does it take for the refund amount to be credited back to me?

Exchanges

E-Invoice Related

Important Announcement

How to request your E-invoice

Frequently Asked Questions of E-Invoice

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How do I redeem e-Gift Card?

To utilise the e-Gift card, please proceed as follows:

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