Frequently Asked Questions

LAC$ redemption is available after checkout - Step 3: Payment. Do note that you will have to utilise the full LAC$ redemption for your order. Simply select the 'Use LAC$ & eGift Card' option during payment and click on 'Redeem'

How do I redeem e-Gift Card?

The screen shows "404" error / goes blank when making payment.

What are the payment options?

Returns & Refunds

I would like to do an refund of my items bought on your webshop?

How long does it take for the refund amount to be credited back to me?

Exchanges

E-Invoice Related

Important Announcement

How to request your E-invoice

Frequently Asked Questions of E-Invoice

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How do I offset my purchases with my LAC$?

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